Terms & Conditions
Mutus Serveis Culturals S.L operates as the agent copmany for the organization of the event Dry Stone to Technique to World Heritage. Mutus is the owner of the page medstonecongress.com, whose registered office is Julià Àlvarez 11, ground floor, 07004 Palma (Balearic Islands, Spain). Our company is lmited by guarantee, registered in Palma (Majorca), NIF: B-57922999. The term ‘you’ refers to the user or viewer of our Website.
This page (together with the documents referred to on it) defines the terms and conditions on which we enable you to make an online booking. Please read these terms and conditions carefully before booking any of our Events. You should understand that by booking any of our Events, you agree to be bound by these terms and conditions.
Please understand that if you refuse to accept these terms and conditions, you will not be able to book any of our Events online. Bookings which are not made online are subject to our standard event booking terms and conditions which you are advised to view.
Price and Payment
The price of any of our Events will be as quoted in our collateral and on our Website. Prices listed are exclusive of VAT at the prevailing rate unless otherwise stated.
You may pay for your booking online by credit and debit card or direct bank transfer. Credit and debit card payments made online through our Website are processed by a secure payment collection service. Our online payment processing is undertaken by PayPal, a leading secure internet payment service provider. If you are a PayPal Member, you will already have login details. If you are not a PayPayl Member, you don’t need necessarily to open an account with them to proceed with the payment.
To successfully process your online booking, we will take your name, address and other details and then you will be transferred to a secure page to enter your credit or debit card details and finalise the payment process. The form will be provided by PayPal and will therefore comply with online payment security regulations. PayPal will need to know certain information about you in order to process payment for the booking and you hereby consent to the transfer by us to PayPal such information.
Please do not send us payment information using email. Unless we are fraudulent or negligent, we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information that you provide us when making a booking.
Confirmation of Booking
After making a booking you will receive an e-mail from us acknowledging that we have received your booking request. Please note that this does not mean that your booking has been accepted. Your booking request constitutes an offer to us to secure a place at one of our Events. All bookings are subject to availability of the Event and formal acceptance by us, and we will confirm such acceptance to you by sending you a confirmation e-mail stating that the booking has been confirmed (the ‘Booking Confirmation’).
The contract between us (‘Contract’) will only be formed when we send you the Booking Confirmation. The Contract will relate only to those Events which we have confirmed in the Booking Confirmation. Should there be a limited number of places at each Event these will be allocated in order of receipt of bookings.
We reserve the right to make changes to the published programme of an Event (but not the overall content), for example to timings and/or speakers if one of the advertised speakers is unable to attend. In such cases, you will not be entitled to a refund if you cancel your place.
Our Events are held at a number of venues. You acknowledge that we may have to change the published venue for the event for reasons beyond our control and in such cases you will not be entitled to cancel unless the change in venue represents a significant disadvantage to you.
You are liable for any loss or damage which you may cause to our premises or that of the external venue and agree to adhere to all housekeeping rules, procedures and policies (including policies as to behaviour and conduct) that may be in place at any venue from time to time.
If you have a disability or medical condition that requires special arrangements to be made, or specific dietary requirements, please notify us of your requirements when making your booking.
Our Cancellation and Refund Policy
Cancellations received in less than 14 days before the Event, will be subject to a fee of 50%. No refunds will be made for cancellations after this date or for non-attendance. Substitutions can be made at any time provided that the substitute attendee meets any applicable eligibility criteria for the relevant Event.
We reserve the right at any time and without prior warning to change the venue of the Event and/or Speakers/Chairman from those described in the programme. We also reserve the right in our absolute discretion, to cancel your booking where we need to do so due to circumstances outside of our control (including, but not limited to, situations where sufficient numbers have not booked for the Event or the speakers are unavailable or cancel the Event or if you are more than 30 days in arrears with any payment due to us, or if it may prejudice our reputation). We shall have no liability for losses or costs which you may incur due to such cancellation but we shall refund your booking payment (in full as soon as possible) or offer you an alternative Event if one is available. You have the choice of accepting the refund, a credit note or attending the alternative Event.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase but reserve the right to refund using an alternative method.
We often take photographs at events for marketing purposes. By attending an event, you are giving us permission to use images in which you may be present. In addition, these images may be shared and stored on third-party platforms. Should you not wish to appear in any images, please notify the photographer at the event.
Event attendees shall be required to keep their personal belongings with them at all times and we accept no liability for damage to, or loss of, personal belongings. We do not accept any responsibility for any loss (including, without limitation, theft) of any property occasioned on our premises or at external venues save for any damage caused by our negligence in which circumstances our liability shall be limited to the amount of our insurance for such losses.
We will not be responsible to you or any third party for any business loss (including loss of revenue, profits, contracts, anticipated savings, wasted expenditure, data or goodwill) or any other loss or damage which does not result directly from our actions.
Nothing in these online event booking terms and conditions excludes our liability to you for personal injury or death caused by our negligence.
Events Outside Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
- Strikes, lock-outs or other industrial action;
- Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
- Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
- Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
- Impossibility of the use of public or private telecommunications networks; and
- The acts, decrees, legislation, regulations or restrictions of any government.
Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
We may use photographs taken at Events in publicity and marketing materials, including use on our Website. Your attendance at an Event may mean that you are featured in such photographs and you are deemed not to object to the taking of such photographs as detailed above. If you do not wish to be included in any photograph, please notify the photographer at the relevant Event prior to the photographs being taken.
Our Right to Vary these Terms and Conditions
We have the right to revise and amend these terms and conditions from time to time to reflect changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.
You will be subject to the policies and terms and conditions in force at the time that you place a booking with us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to bookings previously made by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Booking Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Booking Confirmation).
Law and Jurisdiction
Contracts for the booking of Our Events through Our Site will be governed by the law of Spain. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of Spain.